Messages and notifications

Use Messages to keep track of invitations, task updates, comments, and account notifications. It also gives you access to conversations with collaborators.

Open Messages

Select Messages in the page sidebar or use the Messages entry in your creation workspace. An unread indicator helps you see when new messages are waiting.

Open a notification to read it. Where a message includes a project, task, or comment link, follow it to review the relevant item in context.

Common notifications

• Project and team invitations.
• Task assignments and chapter progress updates.
• Comments and mentions that need your attention.
• Credit grants, purchases, and expiration reminders.
• Membership and payment updates.
• Platform announcements.

Contact a collaborator

Open the relevant member's details or the Crew panel and use the messaging action available there. Include the project, chapter, and segment when asking about a production problem.

For a correction that needs to be tracked, create an Issue rather than relying on a private message alone. An Issue records the problem and its resolution in the project.

Comments and mentions

Leave a comment at the relevant chapter or script segment so other people can understand the context. Use the member-selection option when mentioning a collaborator, where available.

Check the underlying record

A notification tells you that something happened; it is not the complete record. For billing questions, open the relevant credit or purchase history. For production questions, check the project's task or Issue status.

See Task management and Resolve review issues.